Action Tickets
From AC breakdowns to hygiene gaps — raise, assign, collaborate, escalate, and close every ticket with complete visibility and TAT tracking.
Turn store issues into action — fast, trackable, and accountable.
Trusted by 12,500+ Ops teams of all sizes
"The tool has significantly streamlined our workflows, improved visibility across teams, and made task tracking far more efficient.
Amply has become an essential part of our daily operations."
Apoorv Sharma, Head of Retail
Resolve Issues Without Chaos
Store teams can report issues directly via the Amply app
Immediately assign responsibility to relevant team members
Loop in other departments or vendors on the same ticket
Escalate overdue tickets to the next level automatically
Store managers can confirm resolution with remarks and photos
Measure turnaround time and spot delays in resolution
A visual dashboard to track progress across teams
Centralize all action ticket data and documentation
Raise & Assign Instantly
Spot an issue? Raise a ticket in seconds.Whether it's a broken AC, low stock, or a safety concern — staff can create and assign tickets instantly, ensuring no problem goes unnoticed or unaddressed.
Collaborate on One Ticket
Everyone stays on the same page — literally.Team members can add updates, share photos, and tag others directly on a single ticket thread. No more scattered chats or missed follow-ups.
Set automatic escalations
Don’t let critical issues fall through the cracks.Define auto-escalation rules for overdue or ignored tickets so the right people are alerted at the right time — and resolution doesn't get delayed.
Verify ticket closure
Close the loop with accountability.Ensure issues aren’t just marked as done — require store managers to review and confirm resolution with proof before a ticket is officially closed.
Track TAT for every ticket
Stay on top of resolution timelines.Monitor turnaround time (TAT) for each ticket to ensure teams are resolving issues within SLA. Spot delays early and take timely action.
Dedicated dashboard to
track team progress
One place. Total visibility.Get a bird’s eye view of all action tickets—open, resolved, or overdue—sorted by team. Identify bottlenecks, measure performance, and drive accountability across departments.
Amply AI ✨ for Retail
Let Amply AI guide, verify, and optimize your store operations—automatically.
Amply AI✨ for store teams
Guide your store teams on your brand guidelines with Amply AIZero manual intervention and automated corrective actions
Amply AI✨ for head office
Eliminate the need to manually verify every store submission.Automate routine checks, image validations, and SOP scoring with Amply AI ✨Save hours of grunt work and catch non-compliance in real time.
Amply saves $750–$1,000/store monthly
By Automating SOPs, freeing up
1+ hour of our manager's time daily.
"Before Amply, it was impossible for us to get a pulse of what was happening at our stores. Now, with over 200 locations running fully digitized operations on Amply, it's become an essential part of how we manage store ops."
Mohit Malik, CTO
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