Action Tickets

From AC breakdowns to hygiene gaps—turn store issues into action that’s fast, trackable, and accountable. Raise, assign, collaborate, escalate, and close every ticket with complete visibility and turnaround-time tracking.

Hero

Trusted by 12,500+ store teams of all sizes

4.9 rating
27000+ stores automated
Caratlane
Levis
Mokobar
Go Colors
Miniso
Frido
Chaayos
Rebel Food
Crocs
Chai Point
Sagar Ratna
DLF
Bonus
Metro Brands
Asian Paints
Belgium Fries
Dabur
White House
Caratlane repeat
Levis repeat
Mokobar repeat
Go Colors repeat
Miniso repeat
Frido repeat
Chaayos repeat
Rebel Food repeat
Crocs repeat
Chai Point repeat
Sagar Ratna repeat
DLF repeat
Bonus repeat
Metro Brands repeat
Asian Paints repeat
Belgium Fries repeat
Dabur repeat
White House repeat
Apoorv Sharma

"The tool has significantly streamlined our workflows, improved visibility across teams, and made task tracking far more efficient. Amply has become an essential part of our daily operations."

Apoorv Sharma, Head of Retail

Mokobara

Action Tickets

🎫
Raise Tickets

Store teams can report issues directly via the Amply app

👤
Assign Owners

Immediately assign responsibility to relevant team members

🤝
Add Collaborators

Loop in other departments or vendors on the same ticket

🚨
Escalate Easily

Escalate overdue tickets to the next level automatically

Verify Closure

Store managers can confirm resolution with remarks and photos

Track TAT

Measure turnaround time and spot delays in resolution

📊
Status Dashboard

A visual dashboard to track progress across teams

📁
All In One Place

Centralize all action ticket data and documentation

Raise & Assign Instantly

Spot an issue and create a ticket in seconds—route to the right owner so nothing goes unnoticed or unaddressed.

  • Create in a few taps
  • Attach photos and details
  • Assign to the right team

Turn issues into action immediately.

Raise & Assign Instantly

Collaborate on One Ticket

Everyone stays on the same page with a single ticket thread for updates, photos, and tagged mentions.

  • Centralized updates
  • Photo proof
  • Mentions for quick attention

No scattered chats. No missed follow-ups.

Collaborate on One Ticket

Set Automatic Escalations

Define escalation rules for overdue or ignored tickets so the right people are alerted at the right time.

  • Configurable rules
  • Multi-level escalations
  • Prevent delays proactively

Don’t let critical issues fall through the cracks.

Set Automatic Escalations

Verify Ticket Closure

Require review and proof before a ticket is officially closed to ensure true resolution.

  • Manager review
  • Photo/video proof
  • Prevent false closures

Close the loop with accountability.

Verify Ticket Closure

Track TAT for Every Ticket

Monitor turnaround time and enforce SLAs to keep resolution on schedule.

  • Per-ticket TAT
  • SLA alerts
  • Bottleneck detection

Stay on top of resolution timelines.

Track TAT for Every Ticket

Dedicated Dashboards to Track Team Progress

See open, resolved, and overdue tickets by team with trends and drill-downs.

  • Team performance views
  • Aging analysis
  • Exportable reports

One place. Total visibility.

Dedicated Dashboards to Track Team Progress

Amply AI ✨

Amply AI scans your store images for non-compliance against VM/marketing guidelines. Mannequin dressed properly? Order of Items? Promotional poster visible?
Ensure nothing slips through — even when you're not on-site.
Task Management

Amply saves $750–$1,000 per store monthly

By automating SOPs and freeing up 1+ hour of manager time daily.

Mohit Malik

"Before Amply, it was impossible for us to get a pulse of what was happening at our stores. Now, with over 200 locations running fully digitized operations on Amply, it's become an essential part of how we manage store ops."

Mohit Malik, CTO

Chaayos
Caratlane
Levis
Mokobar
Go Colors
Miniso
Frido
Chaayos
Rebel Food
Crocs
Chai Point
Sagar Ratna
DLF
Bonus
Metro Brands
Asian Paints
Belgium Fries
Dabur
White House
Caratlane repeat
Levis repeat
Mokobar repeat
Go Colors repeat
Miniso repeat
Frido repeat
Chaayos repeat
Rebel Food repeat
Crocs repeat
Chai Point repeat
Sagar Ratna repeat
DLF repeat
Bonus repeat
Metro Brands repeat
Asian Paints repeat
Belgium Fries repeat
Dabur repeat
White House repeat

Create your free account

No credit card, no commitment, and cancel anytime.