The Challenge
Chaayos faced the challenge of managing manual SOP checklists across 200+ cafes, making it nearly impossible to track compliance effectively. The reliance on paper-based processes led to inefficiencies and a lack of real-time visibility into store operations.
The Approach
By partnering with Amply, Chaayos transitioned to a digital platform that automated SOP tracking and anomaly detection. Within 15 days, the system was rolled out across all cafes, replacing manual checklists with a streamlined, AI-driven solution.
Business Impact
Rapid Deployment
The digital system was implemented across all Chaayos cafes within just 15 days, ensuring minimal disruption to daily operations.
Enhanced Compliance
Automated anomaly detection allowed for proactive issue resolution, leading to improved SOP adherence and overall store performance.
What Our Partners Say
Mohit Malik — Co-founder, Chaayos
“About 1.5 years ago, during a visit to a Chaayos cafe, we noticed someone using a paper logbook for SOPs. All these critical checks—meant to ensure customer experience—were being done manually. With 200 cafes, 6 checklists a day, and 15–20 items per checklist, it was nearly impossible to track anything.
So, we changed our approach. Instead of monitoring everything, we focused on detecting anomalies. If incorrect actions go down, that’s the metric that matters.
Going fully digital made that possible. Within 15 days, we rolled out Amply across the city. No paperwork—just real-time, data-driven operations. And that’s what transformed how we run Chaayos today.”
About Amply
Amply helps retail operation teams digitize routine tasks, store visit reports, visual merchandising audits, safety compliance, maintenance tickets, and more.
- Saves 6 hours/store/day
- 250+ KPIs tracked
- 12,500+ locations powered
- Backed by Google for Startups
About Chaayos
Chaayos is a leading Indian café chain offering a variety of teas and snacks, known for its innovative approach to blending traditional flavors with modern retail experiences.
- Customizable tea blends
- Consistent customer experience
- Emphasis on innovation
